Delivery
Delivery & tracking
We ship the Vaillant cooling resistor worldwide using Royal Mail tracked services. You choose your delivery region at checkout, and every order is sent with tracking.
Delivery options & prices
United Kingdom
£3.99
Royal Mail Tracked 48
Estimated 2–3 working days
Europe
£12.99
Royal Mail International Tracked
Estimated 5–7 working days
Rest of the world
£15.99
Royal Mail International Tracked
Estimated 7–14 working days
Estimated delivery times are from dispatch and are not guaranteed — they depend on Royal Mail and, for international orders, on customs processing.
Dispatch & tracking
Orders are dispatched from the United Kingdom within 1–2 working days of payment clearing. Every order is sent on a tracked Royal Mail service, and we email you a tracking number when the parcel is on its way.
Customs, duties & taxes (international orders)
For deliveries outside the United Kingdom, your order may be subject to import duties, taxes or customs fees charged by the destination country. These charges are set and collected by your local customs authority, are not included in the price or postage you pay us, and are the responsibility of the buyer.
Delays or non-delivery
If your tracking has not updated, or your parcel has not arrived within a reasonable time of the estimate above, please contact us with your order reference and we will help trace it. For returns and refunds, see our Returns & refunds page.